Terms of Service
Last updated: 2 October 2026
These terms govern your use of ReachEzee (the “Service”), operated by CloudEzee Technologies Limited, a company registered in England (Company No. 16771308), registered office 25a Duckworth Lane, Bradford, England, BD9 5ES (“we”, “us”). Contact: contact@cloudezee.tech.
1. The Service and who may use it
ReachEzee is a web app that lets a business generate social content (short videos, long-form videos, carousels and articles) with AI and publish it to the user’s own connected accounts on YouTube, Facebook, Instagram and LinkedIn. Publishing can be manual or scheduled/automatic. You must be at least 18 years old, or the age of majority where you live, and able to form a binding contract. If you use the Service for a business, you confirm you are authorised to bind that business.
2. Your account and acceptable use
- You are responsible for your account, its credentials and all activity under it.
- You own, and are responsible for, everything you publish through the Service, including AI-generated content.
- You confirm you have the rights to any media you upload.
- You must not use the Service to publish unlawful, infringing, deceptive, hateful or harmful content, to spam, or to breach the rules of any connected platform.
- You must not attempt to disrupt, reverse engineer or gain unauthorised access to the Service.
3. Third-party platforms
You connect your own accounts through each platform’s official OAuth flow. Your use of those platforms remains subject to their terms. Use of YouTube is subject to the YouTube Terms of Service. Use of Meta (Facebook and Instagram) and LinkedIn is subject to their respective terms. By using the YouTube features of this service, you agree to be bound by the YouTube Terms of Service.
4. AI-generated content
AI output may contain errors, inaccuracies or content similar to existing material. You must review all generated content before relying on it or publishing it. We do not guarantee its accuracy, originality or suitability for any purpose.
5. Fees and billing
Plan and pricing terms are shown at the point of purchase. Payments are processed by Stripe. Invoices are issued for payments made, and applicable taxes are shown at checkout.
6. Disconnecting accounts, cancelling and suspension
You can disconnect any connected social account inside the app at any time, and revoke access from the platform itself. You can stop using the Service and request deletion of your account at any time by contacting us. We may suspend or terminate access if we reasonably believe you have breached these terms or are abusing the Service.
7. Disclaimers
The Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim all warranties, including that the Service will be uninterrupted or error-free, or that content will be accepted or remain available on any third-party platform.
8. Limitation of liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud. Subject to that, we are not liable for indirect or consequential loss, loss of profit, revenue, data or goodwill, or for content you publish, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim arose.
9. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer rights you have in your country of residence.
10. Changes to these terms
We may update these terms. The “Last updated” date above shows the latest version. Continued use of the Service after a change means you accept the updated terms.